If you have created a customer account you can log in with your user data (username and password). In your profile you can change or add your shipping and billing addresses or set a default address.
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Can I also have my order sent to a Packstation?
No, unfortunately we do not offer this service, yet. ...
What are the shipping costs?
In Germany the shipping costs are 3,95€ - we offer free shipping for orders above...
What can I do if I do not receive the order?
Please try to find your package by using the tracking system, first. We have sent...
What happens if I am not at home when the order arrives?
Ideally a parcel is delivered to you personally. Another member of your househol...